PRIVACY POLICY

This Privacy Policy sets out the basis on which we will process the personally identifying information (personal data) that we collect and receive from and about users of JERMYN & CO LTD and any associated newsletters, related subdomains, and media (our “website”) managed by JERMYN & CO LTD (“JERMYN & CO LTD”, “we”, or “us”).

We will only collect, keep, use and share Personal Data for legitimate business purposes that we explain here below, or if we are legally required to do so.

We will be as clear and open as we can with you regarding what Personal Data we collect and how it will be processed.

For as long as we maintain records of your Personal Data, we will keep it up to date and protect it with appropriate safety measures.

Our website, digital content, products and related services are hereinafter collectively referred to as our “Services”. Please read this Privacy Policy carefully. Your acceptance of this Privacy Policy is deemed to occur upon your first use of our Services. If you do not accept and do not agree with this Privacy Policy, you must stop using our Services immediately.

WHAT DOES THIS POLICY COVER? This Privacy Policy applies only to your use of our Services. Our Services may contain links to other websites and partnerships with other companies. Please note that we have no control over how your data is collected, stored, or used by other websites or third party suppliers and we advise you to check the privacy policies of any such websites before providing any data to them.

WHAT IS PERSONAL DATA? Personal data is defined by the UK General Data Protection Regulation (UK GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

WHAT ARE YOUR DATA PROTECTION RIGHTS? JERMYN & CO LTD would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request that we supply you with copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you, but will aim to respond sooner. If you would like to exercise any of these rights, please contact us using the contact details at the end of this policy.

WHAT DATA DO WE COLLECT? Depending upon your use of our Services, we may collect some or all of the following personal and non-personal data:

  • Personal Data provided directly by you through our enquiry or checkout forms: name, postal address, phone number, email address, and any other details voluntarily submitted.

  • Personal Data collected automatically: IP address, browser type, operating system, access times, referring URLs, and activity on our site.

The legal basis for collecting and processing this data is our legitimate interest in providing and improving our Services and fulfilling your enquiries or orders.

HOW DO WE COLLECT YOUR DATA? We collect your data when you:

  • Place an order or submit an enquiry

  • Sign up to our mailing list

  • Browse or interact with our website (cookies)

  • Participate in promotions or feedback

HOW WILL WE USE YOUR DATA? We use your data to:

  • Respond to enquiries

  • Provide our products or services to you

  • Personalise your experience

  • Improve our Services

  • Send you marketing communications if you've opted in

  • Analyse how users interact with our website

  • Manage and administer orders and interactions

DATA SHARING We do not share your personal data with third parties for marketing purposes. We may share it:

  • With service providers essential to the functioning of our website and Services

  • If legally required to do so (e.g. under a court order)

  • To prevent fraud or other unlawful activity

DATA SECURITY We maintain appropriate technical and organisational security measures to safeguard your data, including encrypted storage, secure servers, and access controls.

CHANGES TO THIS PRIVACY POLICY We keep this Privacy Policy under regular review and will update it from time to time. The latest version will always be available on our website.

CONTACT US For questions about this policy or to exercise your data rights, please contact us at:

JERMYN & CO LTD
Email: info@jermynco.co.uk
Registered in the United Kingdom